Orders Q.How do I use the blacklist? Q.How do I view my sales statistics? Q.How do I cancel an order? View all
Marketing Q.How do I use Google Analytics? Q.What is a conversion tracking tag? Q.Can customers view back issues of the email newsletter? View all
Inventory Q.Can I use Ochanoko to sell digital content? Q.What is the difference between categories and groups? Q.Why was a customer able to purchase a sold out item? View all
Contents Q.Can I upload audio files? Q.When using a welcome page, what is the URL of the main shop page? Q.How do I change the background of the welcome page? View all
Design Q.How do I add links and submenus to the menu bar? (Responsive) Q.How do I add links and submenus to the menu bar? (Mobile HTML5) Q.How do I change the background of the welcome page? View all
Operations Q.How do I use delivery zones? Q.How do I use the calendar? Q.How do I upload files to Ochanoko? View all
Basic Settings Q.Can I add a new currency to my shop? Q.How do I create an email account? Q.How do I set up an email account with the Windows 10 Mail app? View all
Support Q.Does Ochanoko offer telephone support? Q.What are hit counts and page views? Q.Can I view or reset customer passwords? View all
Referral Program Q.What is the Ochanoko Referral Program? Q.Do referral credits expire? Q.Can I display a Referral Program banner on my Ochanoko store? View all
